3 Refund Policy  Our refund policy for those exhibitors who must cancel is: Prior to February 23, 2018: registra on fee or deposit minus $100 service charge February 24, 2018 and therea er: no refunds Conference Headquarters  Seven Springs Mountain Resort (www.7springs.com) allows exhibitors at EMS Update 2018 a unique opportunity to make contacts and market products and services to EMS and Public Safety professionals in a relaxed environ‐ ment. Weather permi ng, skiing, snowboarding, snow tubing, sleigh rides and snowshoe tours are available for pur‐ chase. Other ac vi es (which may cost extra) at the resort include indoor swimming, arcades, bowling, indoor mini ‐golf, massage, hot tubs and fitness equipment. The resort is located off of the Pennsylvania turnpike and is an easy one hour drive east of Pi sburgh. The resort has shu le service available from Pi sburgh Interna onal Airport. To make hotel reserva ons, please call 800/452‐ 2223. Smoking is not permi ed within the confines of the exhibit area at any me. There are designated smoking areas outside, near the exhibit area. Alcoholic beverages are not permi ed inside the exhibit area at any me. EMS Update 2018 Conference Rates  Single Occupancy Room Rate is $131.00/person, per night Double Occupancy Room Rate is $89.00/person, per night Triple and Quad Occupancy Room Rate is $79.00/person, per night Rates are subject to taxes. These hotel rates do include the full breakfast buffet and use of the swimming pool. Children 17 years of age and younger, lodge complimentary when staying in the same room with parents, chil‐ dren's breakfast will be addi onal cost. A deposit of one night lodging is required to confirm a reserva on. All hotel rooms are non‐smoking and include coffee makers, work sta ons, irons and ironing boards, flat screen TVs, mul me‐ dia junc on boxes and feature high speed internet. These reduced rates are for the hotel and may not be applicable to condos and townhouses. Condos, cabins, townhouses and chalets may be available during your stay and are accessible via free shu le service to and from the main lodge. These hotel rates MAY NOT apply to the condos, cabins and towhouses. Call 866‐437‐1300 for details. When making reserva ons, men on the EMS Update 2018 conference to receive these rates. The deadline for hotel reserva‐ ons is February 18, 2018. The hotel fills quickly for the conference. Limited hotel room availability Friday night. If a reserva‐ on must be canceled, Seven Springs requires a fourteen day no ce before the deposit can be refunded. Check‐in me is 5pm, and check‐out me is 11am. Early hotel check‐in is not available. A $50.00 surcharge applies for late check‐outs.